FAQ

How long will it take to get my hat?
Generally, it will take 5-7 days for your hat to be made before shipping out.

What's the deal, do you really donate a hat to the needy?
Absolutely!

Where do you donate KnotCold hats to?
There are various homeless shelters and organizations in our area that take clothing donations. We're located in New Jersey and donate them locally.

What if I want you to donate my "purchase" to an organization of my choice?
Sure! Just add a note to your order with the organization name and address and we will be more than happy to mail it out to them.

I have a question about my order or the process how can I talk to someone?
Send us an email knotcold@gmail.com we would be glad to speak with you.